Responsible gambling

Keeping play affordable

Gambling is a leisure activity. It cannot be relied on to provide income or clear debts. If spending exceeds what you can afford, consider personal limits, exclusion and independent help.

Eligibility

You must have reached both age 18 and the legal gambling age where you live. We can ask you to prove your age and refuse access to anyone underage. Never allow somebody else to play through your account, including a child.

Visitors must confirm they are outside Australia before continuing. Australian players cannot access games from NetEnt or Amatic.

Limits on spending

Choose a daily, weekly or monthly ceiling separately for deposits, losses and wagers. Contact our team for help setting these controls.

Lowering a limit takes effect straight away. Raising it requires an email confirmation and the end of the existing period for that type of limit.

Crypto deposits do not support an enforced upper limit. Choose a non-crypto payment method if you need a deposit cap.

Short breaks

A cooling-off break can last a week, a month, three months or six months. It begins immediately and blocks deposits and promotions, while leaving withdrawals available. Your account reactivates automatically when the selected break finishes. Tournament and lottery awards are unavailable during the break too.

Excluding yourself

You can exclude yourself permanently or choose six months, nine months or a year. We disable the account immediately, preventing play and deposits. Bonuses, tournament prizes and lottery awards are unavailable while exclusion applies.

Ask support to arrange a manual payout of any remaining funds. Withdrawal ceilings and identity checks still apply to that request.

Independent help

GamCare, Gambling Therapy and Gamblers Anonymous provide independent support. You can also contact us by live chat for help with limits and exclusion.

Protecting children

Parents can use filtering tools to restrict access to gambling content. Options include NetNanny, CyberPatrol and GamBlock. Account holders must also keep children from using their accounts.